Welcome to 3 Wish Sexy Shop! We’re here to help you unleash your confident side with our enchanting costumes and accessories. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you don’t see what you’re looking for, feel free to reach out—we’re dedicated to making your experience unforgettable!

Product Information

What types of costumes do you offer?
We specialize in sexy and transformative costumes that boost your confidence! Our range includes Halloween costumes, fairy tale outfits (like Alice in Wonderland), animal costumes (such as cat and bunny styles), lingerie, accessories, and more. Whether it’s for a party or a special occasion, we have something to make you feel captivating.
Are your costumes true to size?
Yes, we provide detailed size charts for each product to help you find the perfect fit. We recommend checking the chart before ordering to ensure your costume hugs you just right. If you’re unsure, our customer service team can assist with sizing questions.
Do you have costumes for specific themes, like Halloween 2025?
Absolutely! We’re already preparing for Halloween 2025 with a wide selection of themed costumes, including angel, army, and cartoon character outfits. Browse our menu to explore options and plan ahead for a show-stopping look.

Shipping and Delivery

What are my shipping options?
We offer two convenient shipping methods to bring fantasy to your doorstep:
  • Standard Shipping: $12.95 via DHL or FedEx, delivering within 10-15 days after dispatch. Perfect for last-minute plans!
  • Free Shipping: For orders over $50, shipped via EMS within 15-25 days after dispatch. Ideal for larger orders or advance planning.
How long does order processing take?
We hand-pick and quality-check every item, so please allow 1-2 business days for processing before dispatch. During peak seasons like Halloween, we recommend ordering early to ensure timely delivery.
Do you ship worldwide?
Yes, we ship globally! However, due to logistical constraints, we’re unable to deliver to some remote areas and parts of Asia. If you’re unsure about your location, contact us for clarification.
What are the cutoff dates for Halloween 2025 orders?
To ensure your costume arrives in time, order by October 1st with Standard Shipping or September 20th with Free Shipping. This gives you plenty of time to transform into the center of attention!

Returns and Exchanges

What is your return policy?
We offer a hassle-free 15-day return policy from the date you receive your items. If you’re not completely captivated, we’re here to help—because confidence should come with peace of mind.
How do I initiate a return?
Simply contact our customer service team at [email protected] within 15 days of receipt. We’ll guide you through the process to ensure a smooth experience.
Are there any items that cannot be returned?
For hygiene reasons, intimate apparel like lingerie may not be eligible for return unless defective. Please check our full policy or contact us for specifics.

Payment and Security

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure transactions. Your financial safety is our priority, so you can shop with confidence.
Is my payment information safe?
Absolutely! We use advanced encryption and trusted payment gateways to protect your data. Rest easy knowing your transactions are secure.

Account and Customer Service

How can I contact customer service?
We’re a customer-first team! Email us at [email protected] for any questions about delivery, products, or returns. We’re here to ensure your complete satisfaction.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account lets you track orders and save favorites for future transformations!

Still have questions? Don’t hesitate to contact us. We’re based at 3314 Cinnamon Lane, San Antonio, US 78212, and we’re committed to bringing fantasy to your doorstep. Unleash your confident side—shop now and let the transformation begin! ✨

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